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Dedicated Cloud

Your own isolated environment running on your AWS account, fully managed by 23blocks. Get enterprise-grade infrastructure without hiring a DevOps team.


Overview

AttributeDetails
InfrastructureYour AWS account
TenancySingle-tenant (dedicated resources)
Setup Time7-14 business days
ManagementFully managed by 23blocks
SupportPriority 24/7 support
SLA99.9% uptime guarantee

Who Is This For?

Dedicated Cloud is ideal for:

  • Growing Companies - Need to scale beyond shared limits
  • Regulated Industries - Healthcare, finance, government
  • Enterprise Customers - Require vendor security assessments
  • Data-Sensitive Applications - Complete isolation required

What's Included

Infrastructure (in your AWS account)

  • Dedicated VPC with private subnets
  • Auto-scaling groups with custom thresholds
  • Multi-AZ database deployment
  • Dedicated Redis/ElastiCache clusters
  • S3 buckets with encryption at rest
  • CloudFront CDN distribution
  • WAF and Shield protection

Management Services

  • 24/7 monitoring and alerting
  • Incident response and resolution
  • Security patching and updates
  • Performance optimization
  • Backup management and testing
  • Disaster recovery procedures

Compliance

  • SOC2 Type II ready
  • HIPAA eligible
  • GDPR compliant
  • Custom compliance requirements (contact us)

Support

  • Priority 24/7 support
  • Dedicated account manager
  • Quarterly business reviews
  • Direct Slack/Teams channel (optional)

Pricing Structure

Dedicated Cloud pricing has three components:

ComponentDescription
Block FeesSame as Shared Cloud × 1.5 multiplier
AWS CostsPass-through at cost
Management Fee10% of AWS spend

Example Calculation

If you use:

  • Auth Block ($39.99 × 1.5 = $59.99)
  • Files Block ($69.99 × 1.5 = $104.99)
  • AWS costs: $500/month

Monthly Total:

  • Block fees: $164.98
  • AWS costs: $500.00
  • Management fee: $50.00 (10% of AWS)
  • Total: $714.98/month

Setup Process

Week 1: Planning

  1. Kickoff call - Review requirements and architecture
  2. AWS account setup - You create account, we get access
  3. Security review - IAM roles and permissions configured

Week 2: Provisioning

  1. Infrastructure deployment - Terraform-based setup
  2. Block installation - Deploy selected blocks
  3. Testing - Verify all systems operational

Week 3: Go-Live (if needed)

  1. Data migration - If moving from Shared Cloud
  2. DNS cutover - Point to new environment
  3. Monitoring validation - Confirm all alerts working

AWS Account Requirements

Account Setup

You provide:

  • Fresh AWS account (recommended) or existing account
  • Root access for initial IAM setup
  • Billing information configured

We configure:

  • IAM roles with least-privilege access
  • CloudTrail for audit logging
  • AWS Config for compliance
  • GuardDuty for threat detection

We support all major AWS regions. Choose based on:

  • User proximity (latency)
  • Data residency requirements
  • Service availability

What We Manage vs. What You Manage

23blocks ManagesYou Manage
All 23blocks infrastructureAWS account billing
Security patches and updatesAWS support plan (optional)
Monitoring and incident responseUser access to AWS console
Backups and disaster recoveryAdditional AWS services outside 23blocks
Performance optimization

SLA Guarantee

MetricGuaranteeCredit
Monthly Uptime99.9%10% credit per 0.1% below
Incident Response15 minutes (critical)Per SLA agreement
Resolution Time4 hours (critical)Per SLA agreement

Security

Network Security

  • Private VPC with no public internet access to databases
  • Security groups with minimal required ports
  • Network ACLs for additional protection
  • VPN/Direct Connect available (additional cost)

Data Security

  • Encryption at rest (AES-256)
  • Encryption in transit (TLS 1.3)
  • Key management via AWS KMS
  • Database-level encryption

Access Control

  • IAM-based access control
  • MFA required for console access
  • Session logging and monitoring
  • Quarterly access reviews

Migration from Shared Cloud

Already on Shared Cloud? Migration to Dedicated is straightforward:

  1. Contact sales to initiate migration
  2. 30-day notice required
  3. We provision your dedicated environment
  4. Data migrated during maintenance window
  5. DNS cutover with minimal downtime

See the Migration Guide for detailed requirements.


Get Started

Ready for dedicated infrastructure?

Talk to Sales →

Or email us at sales@23blocks.com