Partner Managed
Deploy 23blocks on your own infrastructure with a certified implementation partner handling day-to-day operations. Perfect for organizations with specific geographic, compliance, or vendor requirements.
Overview
| Attribute | Details |
|---|---|
| Infrastructure | Your choice (AWS, GCP, Azure, on-premise) |
| Tenancy | Single-tenant (your infrastructure) |
| Setup Time | Varies by partner (typically 2-4 weeks) |
| Management | Certified 23blocks partner |
| Support | Partner-provided |
| SLA | Per partner agreement |
Who Is This For?
Partner Managed is ideal for:
- Regulated Industries - Specific compliance requirements
- Geographic Requirements - Data must stay in specific regions/countries
- Existing Vendor Relationships - Prefer to work with a known partner
- Multi-Cloud or Hybrid - Not exclusively on AWS
- On-Premise Requirements - Data cannot leave your data center
How It Works
The Three-Party Model
┌─────────────────┐ ┌─────────────────┐ ┌─────────────────┐
│ 23blocks │ │ Partner │ │ You │
│ │ │ │ │ │
│ • Software │────▶│ • Deployment │────▶│ • Infrastructure│
│ • Updates │ │ • Operations │ │ • Ownership │
│ • Block License │ │ • Support │ │ • Compliance │
└─────────────────┘ └─────────────────┘ └─────────────────┘
- 23blocks provides the software, updates, and block licenses
- Partner handles deployment, operations, and first-line support
- You own the infrastructure and maintain compliance responsibility
What Partners Provide
Deployment Services
- Infrastructure provisioning
- 23blocks installation and configuration
- Integration with your existing systems
- Security hardening
Operations
- 24/7 monitoring
- Incident response
- Security patching
- Performance optimization
- Backup management
Support
- First-line technical support
- Escalation path to 23blocks (if needed)
- Regular health checks
- Quarterly reviews
Pricing Structure
Partner Managed pricing has two components:
| Component | Provider | Description |
|---|---|---|
| Block License Fees | 23blocks | Same as Dedicated Cloud (1.5× multiplier) |
| Partner Service Fees | Partner | Varies by partner and scope |
Typical Partner Fee Structures
Partners may charge via:
- Monthly managed service fee
- Per-hour support retainer
- Percentage of infrastructure spend
- Project-based implementation fees
Always get quotes from multiple partners to compare.
Finding a Partner
Partner Directory
Browse our certified partners at 23blocks.com/partners/directory
Filter by:
- Geographic region
- Industry expertise
- Cloud platform specialization
- Compliance certifications
Partner Certification Levels
| Level | Requirements |
|---|---|
| Certified | Completed partner training, 1+ deployments |
| Advanced | 5+ deployments, dedicated 23blocks team |
| Premier | 20+ deployments, co-selling agreement |
What 23blocks Provides
Even with a partner managing operations, 23blocks provides:
Software & Updates
- Official Docker images
- Terraform/CloudFormation templates
- Helm charts for Kubernetes
- Regular feature updates
- Security patches
Partner Support
- Partner technical training
- Escalation path for complex issues
- Access to engineering team
- Partner portal with resources
Documentation
- Deployment guides
- Operations runbooks
- Troubleshooting documentation
- API reference
Your Responsibilities
As the infrastructure owner, you're responsible for:
| Area | Your Responsibility |
|---|---|
| Infrastructure | Cloud account/data center, network, compute resources |
| Costs | Cloud provider bills, partner service fees, 23blocks licenses |
| Compliance | Ensuring your deployment meets regulatory requirements |
| Access | Providing partner with necessary access to manage infrastructure |
| Contracts | Agreements with both 23blocks and your partner |
Getting Started
Step 1: Find a Partner
Browse the Partner Directory or contact us for recommendations.
Step 2: Discuss Requirements
Work with your partner to define:
- Infrastructure requirements
- Compliance needs
- Support levels
- Timeline
Step 3: License Agreement
Sign the 23blocks license agreement for your selected blocks.
Step 4: Deployment
Partner handles deployment on your infrastructure.
Step 5: Go Live
Partner provides ongoing operations and support.
Becoming a Partner
Interested in becoming a 23blocks implementation partner?
Benefits include:
- Partner discounts on licenses
- Co-marketing opportunities
- Technical training and certification
- Partner portal access
- Lead referrals
Frequently Asked Questions
Can I switch partners?
Yes, you own the infrastructure. Another certified partner can take over operations.
What if my partner can't resolve an issue?
Partners have an escalation path to 23blocks engineering for complex issues.
Can I combine with Dedicated Cloud?
Yes, a partner can manage a Dedicated Cloud deployment on your AWS account.
What about data portability?
Your data remains on your infrastructure. You have full access at all times.
Get Started
Ready to find an implementation partner?
Or contact us for personalized recommendations.